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Almost the whole time I was in Art School, I blithely planned to waitress to support myself after college while I worked on my projects in my free time. Unfortunately, it emerged that I was a rotten waitress. Fortunately, during the time I had been a Telecommunications major, I had taken a required typing-for-Journalism-majors class taught in the Business Education typing room at the College of Education. Having made an A, I was able to type more than the 20 words per minute required to get a job at the UGA Library. I was hired to work in the Acquisitions department in the basement as a Monographic Receiver. Although this job eventually became a little unchallenging, in the beginning I really enjoyed it, and I was exposed to early networked information systems, including the library's automation system MARVEL and OCLC, the international database for library cataloging information. I also learned a lot about libraries in general, and tools for bibliographic verification.
I ended up quitting to be a full-time artist and part-time student worker in the same department, only to discover pretty quickly that I needed that regular paycheck. I got another full-time position at the Science Library, where I worked for another 10 years providing Document Delivery and Interlibrary Loan services. While there, the personal computer became more present in the work environment and I learned a lot about Word and Excel. I also utilized networked bibliographic verification tools such as OCLC, and early CD-rom versions of graphically-interfaced databases such as Agricola. GALILEO emerged in 1995 and revolutionized my worklife. Indexes that had been hard to keep up with during their migration from print to CD-rom were now brought together all in one place with one interface on my computer desktop.
I went to work for GALILEO in 1997 as part of the initial helpdesk in the Board of Regents Office of Information and Instructional Technology. My role has changed and grown over time, but my first role was that of trainer, where I learned about computer-based training design and delivery, as well as program development. I also was able to utilize and improve my graphic design skills in production of training materials and promotional materials. Exposure to new software included course development tools such as AuthorWare and WebCT. I have been exposed to the policies and concerns of Instructional Technology as related to Distance Education efforts, and the technology for provision of services to students both on-campus and at a distance. I began to see where technology could drive policy to solve problems, and where sometimes policy could prevent technology from solving problems. I also learned that good online instruction required a planning process to design and that online instructors required a different approach than the traditional lecture to be successful -- that promotion of interactivity in the online world was essential.
Examples of Work Projects: GALILEO Homepage, Online Library Learning Center, Policy Development
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2/5/03
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